FAQs

1. What is Kichlicious?

Kichlicious is an online store dedicated to making your life in the kitchen easier and more enjoyable by offering a wide range of high-quality kitchen gadgets and tools.

2. How can I place an order?

You can place an order directly through our website, Kichlicious.com. Browse our products, add your desired items to your cart, and proceed to checkout. We accept various payment methods for your convenience.

3. What payment methods do you accept?

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal.

4. How does shipping work?

We partner with Third Party Delivery  to ensure efficient and reliable shipping. Once your order is placed, Shipping times may vary depending on your location, but you can typically expect your order to arrive within  Maximum 10-20 business days as we offer free delivery to our customers. 

5. Can I track my order?

Yes, you will receive a tracking number via email once your order has been shipped. You can use this number to track the status of your delivery on our website or through the carrier’s tracking system.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of receipt for a full refund. Please ensure that the items are unused and in their original packaging. Contact our customer support team to initiate the return process.

7. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can reach us via email at support@kichlicious.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.

8. Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions on our products. Sign up for our newsletter to stay updated on the latest deals and special offers. You can also follow us on social media for exclusive discounts and announcements.

9. How can I stay updated on new products and offers?

You can stay updated by subscribing to our newsletter and following us on social media. We regularly update our followers with new product launches, special offers, and kitchen tips.

10. Can I cancel or modify my order after it has been placed?

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request. However, if your order has already been processed or shipped, we may not be able to make changes.